Achieving 100% Compliance of Policies and Procedures by Stephen Page
This book focuses on establishing metrics and measurements of your processes, policies, and procedures with the goal of driving 100% compliance. Compliance equals desired performance and expected results. In this book you will learn how to enhance your policies based on analysis of your metrics.
Buy the Entire Series and Save 20% - All Four Policies and Procedures Books by Stephen Page.
This book helps you:
- Create policies and procedures that can be easily measured and improved.
- Achieve compliance that will drive desired results.
- Improve business processes, policies, and procedures and achieve quality, reduce cost, and increase customer satisfaction.
- Achieve acceptance of your policies and procedures by staff, management, customers and vendors.
- Help your company become more proactive by writing processes, policies, and procedures that prevent problems from occurring in the first place.
- Understand and use 15 quality tools, 5 of which are used specifically for the measurement of processes, policies, and procedures. The 5 quality tools referenced in this book are: Histogram, Pareto Chart, Control Chart, Run Chart, and Scatter Diagram).
- Enhance your career by broadening your policy and procedure skills (A BONUS CHAPTER)
"Positively excellent! Chapters 4-10 were packed with extremely important strategic, and especially, knockout technical detail. Your book exceeded all of my expectations, and is an outstanding value." -- David F. Rico, Senior Software Quality Analyst.
