Lean Thinking Training to Build Effective Business Processes
This two-day Lean Thinking Training class provides you with the methodology, knowledge and skills you need to implement lean business processes. Topics include: understanding lean, customers, suppliers, paradigms, buy-in, projects, muda (waste), Kaizen, Kanban, visual workplace, and 5S to ensure continual improvement of your management system. Training to Ensure You Are Capable of Implementing Lean at Your Organization
By the end of the course, you will be able to:
- Explain the basics of lean processes.
- Develop a Value Stream Map for your Current Processes.
- Find the Constraint to your Throughput.
- Utilize good communication skills to generate buy-in from peers and management for your project.
- Incorporate Lean Practices to achieve significant reductions in costs.
Implementing Lean Thinking
This training course is suitable for delegates from all backgrounds, including manufacturing, service, public and private sectors.
This procedures training class will be of particular interest to individuals who have responsibility for Change Management either
as a single person or in a team; are project managing the development and implementation of a Management System for compliance; or
those wanting to improve the overall performance of their organizations documents.
Participants of this Lean training course are not expected to have prior experience with process improvement, but it helps...
Course Duration
2 Days or 16 hours
8:30 to 4:30
Catering
Class includes non-stop coffee, light breakfast and an afternoon snack.
Outline of the Lean Thinking Training Course
Day 1
Session 1 - Introduction
- Personal Objectives
- Course Objectives
- Course Outline
- Course Measurements
- Lean Management Systems
- Common Lean Terms
- Movie “What Lean Means”
Session 2 - Changing Paradigms
- Paradigms Explained
- Affects of Paradigms
- Movie “New Business of Paradigms”
Session 3 - Buy-In to Lean Thinking
- Mission & Vision
- Dissatisfaction & Pain
- Improvement Objectives
- Action Plans
- First Steps
- The Buy-In Story
- Exercise 1 - Process Improvement
Session 4 - Variation & Waste/Muda
- Six Sigma Variability
- Process Improvement Sequence
- Cause of Variability
- Common Cause
- Special Cause
- Variability Errors
- Variation vs. mean
- Eight Forms of Waste/Muda
- Overproduction
- Transportation
- Inventory
- Overprocessing
- Motion
- Waiting/Delays
- Rework/Repair
- Oversite/Inspection
Session 5 - Business Processes
- SIPOCC
- Inventory
- Raw Materials
- Work In Process
- Finshed Goods
- Process Flow
- Kanban & Pull
- Exercise 2 - Lean Process
Session 6 - Picking Improvement Projects
- Theory of Constraints
- Change Steps
- What to change?
- What to change to?
- How to cause the change?
- Movie “The Goal”
Session 7 - Value Stream Maps
- Value added
- Non-value Added
- Takt Time
- Process/Cycle Effectiveness
- Exercise 3 - Value Stream Maps
Day 2
Session 8 - Introduction
- Lean Thinking
- Process Improvement
- Customers
- Suppliers
Session 9 - Customer Satisfaction
- Customer Needs vs. Requirements
- Intended Use
- Customer’s Customer
- Feedback
- Order-to-Delivery time
- Movie “Customer Satisfaction”
Session 10 - The Supply Chain
- Supplier Audits
- Purchasing
- Cost vs. Quality
- Lead Time
- Movie “Dellocity”
Session 11 - Creating a Visual Workplace
- 5S Organization
- Sort/Seiri
- Shine/Seiso
- Store/Seiton
- Standardize/Seiketsu
- Sustain/Shitsuke
- Visual Signals
- Shadow Boards
- Movie “5S at Boeing”
Session 12 - Quick Changeover
- Internal vs. External Setups
- Converting Internal to External Setups
- Streamlining Setups
- Total Productive Maintenance (TPM)
- Single Minute Exchange of Dies (SMED)
- Movie “Kaizen Blitz”
Session 13 - Conducting Kaizen Events
- PDCA
- Planning & Design
- Implementation
- Management Reporting
- Movie “Kaizen Culture”
Session 14 - Course Summary
- Course Objectives Achieved?
- Understand How Lean Succeeds?
- Course Changes?
- Further Reading
- Course Evaluation
Course Instructor
Training instructors are provided by Bizmanualz, Inc., a management training, consulting and technology solutions provider specializing in
the development, implementation and maintenance of well-defined processes and effective management systems.
Instructors include: Chris Anderson .
Course Policies, Terms and Conditions
Course Fees
All course fees are payable upon receipt of a course registration by Bizmanualz, Inc. Payment by Visa, MasterCard, Discover Card,
American Express, company check, personal check, company purchase order, or money order is required thirty (30) business days prior to the start
of the course. Payments by electronic funds transfer are subject to bank charges. When using the electronic funds transfer payment method, please
ensure the fee submitted is net of bank fees. Your registration will not be confirmed until payment is received.
Confirming Attendance
We design our publicly scheduled courses for approximately ten (10) participants. A place is reserved once an online/fax/verbal registration
is received by Bizmanualz.
Upon receiving your course registration, we will send an email acknowledging receipt of your registration. Additional travel information and
course preparation materials will also be included in the email.
Final course confirmation will be sent at least four (4) weeks prior to the start date of the course. We will only confirm a course when we
have sufficient enrollment to conduct a viable course and ensure active participation from students.
Multiple Student Discount:
Four students for the price of three!
Register and pay for three people from the same organization and a fourth (4th) person from the same organization can attend the same course at no
charge.
Accommodation and Travel
Attendees are responsible for their own travel arrangements. Information will be sent to all course participants upon registration.
Cancellations and Rescheduling
Bizmanualz, Inc. reserves the right to cancel scheduled courses due to an insufficient number of registered students, an unexpected change in
the availability of an instructor, or other reasons.
Upon cancellation of the course by Bizmanualz, Inc., the student will be notified immediately via email or phone. At the student’s discretion,
we can either reschedule you for a course at a later date or cancel your registration. If Bizmanualz, Inc. has already collected funds for the
canceled course, you may choose to have these dollars refunded or applied to another course. Bizmanualz, Inc. liability is limited to the course
fee only, and Bizmanualz, Inc. cannot be held liable for airfare, lodging or other related expenses.
Bizmanualz, Inc. will reschedule enrollment of a student at no cost to the student if the rescheduling request is received by Bizmanualz, Inc.
at least 30 days prior to the start of the course. If the student cancels between 15-29 days prior to the start of course, Bizmanualz, Inc. reserves
the right to impose a 50% cancellation fee. If the student cancels less than 15 days prior to the start of course, fails to attend the course and/or
does not notify Bizmanualz, Inc. prior to the start of course, Bizmanualz, Inc. reserves the right to charge the student the entire course fee.
Student Substitutions
There will be no charge if a substitute person wishes to replace the original student prior to the start of the course. Please inform us as soon
as possible of any change to the original registration.
Retake Privileges
A student can return to a previously attended Bizmanualz, Inc. course within 24 months of the original course for just the cost of materials.
Course Hours, Attire and Special Needs
Our courses are highly interactive and intense learning experiences, sometimes lasting more than eight (8) hours. The courses start at 8:30 a.m.
and generally conclude between 5:00 p.m. and 5:30 p.m. Morning and afternoon refreshment breaks are provided. Comfortable business-casual clothing
is recommended. Please let us know in advance if you have special access or dietary needs.
How to Request Customized and New Courses
Bizmanualz, Inc. specializes in meeting your training needs. Depending upon your company’s requirements and needs, we will develop
customized courses on demand given a minimum number of students. We also welcome suggestions for new courses. If you would like to explore these
opportunities, please contact Jan Fitzgerald at jan@bizmanualz.com or (314) 863-5079 ext 18.
Contact Us
7777 Bonhomme Ave.
Suite 2222
Clayton, MO 63105
1-800-466-9953 |
