Convenient QMS Lead Auditor Training

This course meets the required Lead Auditor Training for Quality Managers, consultants, and registrars to fully understand the requirements of ISO 9000 and to facilitate audit teams or audits of other organizations (i.e. suppliers or clients) for ISO 9001:2000 conformance, in accordance with ISO 19011:2002.

The Lead Auditor Training class provides delegates, who intend to perform ISO Quality Audits or build an effective management system, with the knowledge and skills needed to assess and report on the conformance and effective implementation of processes that contribute to the continual improvement of the management system.

Learn ISO Lead Auditor Skills to Conduct Second or Third-Party Objective Audits

By the end of the course, delegates will be able to:

1. Understand the philosophy, concepts, and benefits of a Quality Management System based on ISO 9001:2000.
2. Understand the requirements of the ISO 9001:2000 Standard in the context of an objective audit including the differences with the old requirements of ISO 9001:1994.
3. Understand the purpose, content and interrelationship of ISO 9000, ISO 9001, ISO 9004 and ISO 19011.
4. Have the knowledge and skills necessary to conduct 2nd party (Supplier/Vendor) or 3rd party quality management system audits.
5. Be able to facilitate and manage audits by Accredited Certification Bodies or Registrars.

Who can Benefit from the Lead Auditor Training Class?

This course is suitable for delegates from all backgrounds, including manufacturing, service, public and private sectors. It will be of particular interest to individual’s who: have responsibility for conducting external audits either as a single person or in a team; are project managing the development and implementation of a Quality Management System; and want to enhance their auditing skills.

Auditor Course Duration

4 Days
8:30 to 12:30 & 1:30 to 5:30

Lead Auditor Training Course Outline

• ISO 9000:2000 Standard series
• 8 Quality Management Principles
• Process Approach including the PDCA Cycle
• ISO 9001:2000 Requirements
• Quality Management System Documentation
• Customer Satisfaction Identification/Measurement
• Employee Awareness, Communication and Competence
• Measurement, Analysis and Improvement
• The New Auditing Standard ISO 19011:2002
• The Process Approach to Auditing
• Auditing Top Management
• Audit Roles and Responsibilities
• Audit Planning
• Checklists
• Opening Meeting
• Gathering Evidence
• Audit Reporting
• Final Team Meeting/Follow-up
• Closing Meeting
• Verification/Audit Records
• Accreditation/Certification and Auditor Registration
• Course Examination

Course Policies, Terms and Conditions

Course Fees

All course fees are payable upon receipt of a course registration by Bizmanualz, Inc. Payment by Visa, MasterCard, Discover Card, American Express, company check, personal check, company purchase order, or money order is required thirty (30) business days prior to the start of the course. Payments by electronic funds transfer are subject to bank charges. When using the electronic funds transfer payment method, please ensure the fee submitted is net of bank fees. Your registration will not be confirmed until payment is received.

Confirming Attendance

We design our publicly scheduled courses for approximately ten (10) participants. A place is reserved once an online/fax/verbal registration is received by Bizmanualz.

Upon receiving your course registration, we will send an email acknowledging receipt of your registration. Additional travel information and course preparation materials will also be included in the email.

Final course confirmation will be sent at least four (4) weeks prior to the start date of the course. We will only confirm a course when we have sufficient enrollment to conduct a viable course and ensure active participation from students.

Multiple Student Discount:

Four students for the price of three!

Register and pay for three people from the same organization and a fourth (4th) person from the same organization can attend the same course at no charge.

Attendees are responsible for their own travel arrangements. Information will be sent to all course participants upon registration.

Bizmanualz, Inc. reserves the right to cancel scheduled courses due to an insufficient number of registered students, an unexpected change in the availability of an instructor, or other reasons.

Upon cancellation of the course by Bizmanualz, Inc., the student will be notified immediately via email or phone. At the student’s discretion, we can either reschedule you for a course at a later date or cancel your registration. If Bizmanualz, Inc. has already collected funds for the canceled course, you may choose to have these dollars refunded or applied to another course. Bizmanualz, Inc. liability is limited to the course fee only, and Bizmanualz, Inc. cannot be held liable for airfare, lodging or other related expenses.

Bizmanualz, Inc. will reschedule enrollment of a student at no cost to the student if the rescheduling request is received by Bizmanualz, Inc. at least 30 days prior to the start of the course. If the student cancels between 15-29 days prior to the start of course, Bizmanualz, Inc. reserves the right to impose a 50% cancellation fee. If the student cancels less than 15 days prior to the start of course, fails to attend the course and/or does not notify Bizmanualz, Inc. prior to the start of course, Bizmanualz, Inc. reserves the right to charge the student the entire course fee.

There will be no charge if a substitute person wishes to replace the original student prior to the start of the course. Please inform us as soon as possible of any change to the original registration.

A student can return to a previously attended Bizmanualz, Inc. course within 24 months of the original course for just the cost of materials.

Our courses are highly interactive and intense learning experiences, sometimes lasting more than eight (8) hours. The courses start at 8:30 a.m. and generally conclude between 5:00 p.m. and 5:30 p.m. Morning and afternoon refreshment breaks are provided. Comfortable business-casual clothing is recommended. Please let us know in advance if you have special access or dietary needs.

Bizmanualz, Inc. specializes in meeting your training needs. Depending upon your company’s requirements and needs, we will develop customized courses on demand given a minimum number of students. We also welcome suggestions for new courses. If you would like to explore these opportunities, please contact Jan Fitzgerald at jan@bizmanualz.com or (314) 863-5079 ext 18.