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Are your internal audits considered a necessary evil or are they leading to increased profitability and improved customer satisfaction? Integrating Value-Added Auditing techniques will improve your skills in evaluating and improving the effectiveness of your quality management, control and improvement processes, which will increase your organization’s ability to accomplish its objectives.
In this four-hour workshop you will learn:
- How your internal audits can transcend basic compliance and become a reliable improvement activity designed to add value and improve your organization's operations.
- How to conduct a plan-do-check-act process audit to demonstrate effectiveness, as suggested by the ISO 9001:2008 standard.
- How to move your organization beyond the minimum ISO 9001:2008 requirements and achieve world-class performance.
Space is Limited. Sign-up today!
ASQ members get $100 discount. Please call us at 1-800-466-9953 or contact us online for more details.
Course Instructor:
Chris Anderson, CQA, CQPA, CQIA
Managing Director, Bizmanualz
Chris Anderson has over 20 years of engineering, sales, and business management experience. He has worked with business process design, software and systems engineering projects consulting with companies large and small. He is the co-author of many policies and procedures manuals; assisting in the layout, process design and implementation of the information. Chris is the primary instructional designer for various quality training programs and is a Principal Consultant and project leader on various Bizmanualz consulting assignments.
Chris is currently the Managing Director of Bizmanualz, Inc. He holds an MBA, and BSEE. Chris is a graduate of the Advanced Manufacturing Specialist Training Program (AMSTP) in Lean and Six Sigma, a Missouri Quality Award Examiner and ISO 9001 Auditor. He is a senior member of the American Society of Quality (ASQ) and is the immediate past chair of the ASQ St. Louis Section. He holds CQA, CQPA and CQIA certifications and participates in the Lean, Quality Management, and Six Sigma divisions of ASQ.
Course Date & Time:
October 23, 2009. 8am - 12 noon.
Course Location:
Bizmanualz, Inc., 7777 Bonhomme “The Seven’s Building” STE 2222, St. Louis, MO 63105 |
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